General terms and conditions

General terms and conditions

BASIC CONCEPTS

Seller or provider: CRMT, d.o.o., tax number: SI49211471

Buyer: Any natural or legal person who purchases or registers a ticket for the Adriatik Controlling Conference on the website https://kontroling-konferenca.si/en/registration/

User: Any natural person or person acting on behalf of a legal entity, who is located on the website https://kontroling-konferenca.si and https://kontroling-konferenca.si/en/. 

1. Purpose and Scope The purpose of these General Terms and Conditions (GTC) is to clearly define the terms of sale between the Seller and the Buyer, and to outline the procedures for registration and ticket purchases. Under these terms, a “Buyer” is defined as any legal entity or natural person who completes a purchase on the website https://kontroling-konferenca.si/, regardless of their status as a consumer or business entity.

2. Legal Compliance These GTC are formulated in accordance with the applicable laws and regulations of the Republic of Slovenia and apply to all users of this website.

3. Acceptance of Terms By using this website and registering for the Controlling Conference, the user accepts the GTC of https://kontroling-konferenca.si/ and confirms that they have been informed of and agree to them. If the Buyer does not agree with these terms, they should refrain from completing the online registration.

4. Company Information The operator of the website https://kontroling-konferenca.si/ is: CRMT d.o.o. VAT ID: SI49211471 Registration Number: 2043238000 Registered at the District Court in Ljubljana, entry number: 2004411744.

5. Subject Matter These GTC govern the operation of the website, the rights of the User/Buyer, and the business relationship between the Seller and the Buyer.

6. Amendments These terms may be updated or amended at any time; therefore, the Buyer is advised to review them prior to each purchase. Each version of the GTC is dated. The version in effect at the time the order is placed shall govern the specific transaction.

The Seller undertakes to provide the Buyer with the following information at all times:

  • Provider Identity: Full corporate identity, including the registered company name, head office address, and registration number.

  • Effective Communication: Valid contact details (email and telephone) shall be provided to ensure prompt and efficient communication with the User.

  • Service Characteristics: Essential details regarding the services or goods provided, including any relevant after-sales support or guarantees.

  • Availability: Clear information on the availability of products or services within the timeframes selected by the Buyer, based on the options provided by the Seller.

  • Delivery and Execution: Terms governing the delivery of products or the performance of services, including the method, location, and estimated timeframe.

  • Transparent Pricing: All prices must be stated clearly and unambiguously, ensuring no hidden costs.

  • Payment and Logistics: Clearly defined methods for both payment and delivery.

  • Withdrawal and Cancellation: Detailed information on the period and conditions for withdrawing from the contract. This includes explicit details of any costs associated with returning products or cancelling services, provided upon the Buyer’s request.

  • Complaints and Support: A clear explanation of the complaint procedure, including designated contact persons or customer service department details.

Registration for the Adriatic Controlling Conference is completed on this website by submitting the form and agreeing to the terms and conditions. Registration is considered confirmed only after payment of the pro forma invoice, which the buyer receives at the specified e-mail address.

Confirmation of registration: the organiser confirms the registration for the training no later than 5 working days after receiving the payment. Approximately 5 working days before the event, the participant receives more detailed information about the conference (location, parking, agenda). Registration is valid upon payment of the registration fee, and a place at the conference is guaranteed.

A participant may transfer their registration to another participant only with prior agreement with the conference organiser.

The application deadline is always stated on the website. Participants can register for the conference until the stated deadline or until the vacancies are filled. If vacancies are already filled, the Organiser reserves the right to reject any further applications before the application deadline.

1. Order Availability Registrations and orders through the website https://kontroling-konferenca.si/en/ are processed 24/7. Tickets listed on the registration page are available until the specified deadline or until the venue’s capacity is reached, whichever comes first.

2. Pricing and Currency

  • Current Pricing: The Buyer is subject to the listed prices at the time the order is placed.

  • Currency & Taxes: All prices are expressed in Euros (€) and include Value Added Tax (VAT). The Seller is a registered taxable person.

  • Price Changes: Prices are subject to change without prior notice.

3. Payment Terms The Buyer shall settle the amount in accordance with the pro-forma invoice sent to the email address provided during registration. Please note that payments made against pro-forma invoices are non-interest-bearing.

4. Pricing Errors While we strive to ensure all information is accurate and up to date, errors may occasionally occur. If a pricing error is discovered during order processing, the Seller will:

  • Notify the Buyer immediately.

  • Offer the Buyer the option to withdraw from the purchase.

  • Propose a mutually satisfactory solution to resolve the discrepancy.

5. Delivery and Shipping The final price, including VAT, is clearly displayed in the shopping cart before the order is finalised. Since tickets are delivered digitally via email, no shipping or delivery fees apply.

Registration and Benefits Full details regarding registration fees, early-bird discounts, and a comprehensive list of what the fee covers (e.g., materials, catering, certification) are available on the specific event registration subpage.

Payment Methods Payments are accepted via Pro-forma Invoice or direct bank transfer to the account of CRMT d.o.o.

Deadlines and Payment Details

  • Payment Deadline: The total registration fee must be settled in full at least 5 working days prior to the commencement of the event, unless otherwise stated for specific sessions.

  • Transfer Instructions: Please use the following details for your bank transfer:

    • Beneficiary: CRMT d.o.o.

    • Bank: OTP banka d.d.

    • IBAN: SI56 0400 0027 8923 635

    • Reference: You must include the reference number (course code) as specified in the event announcement to ensure your payment is correctly allocated.

Invoicing and On-site Verification

  • Issuance of Invoices: A final tax invoice will be issued and sent to your registered email address within 8 days after the service has been rendered.

  • Entry Requirement: To ensure smooth entry, the Organiser reserves the right to request a physical or digital proof of payment (e.g., a bank confirmation) upon the participant’s arrival at the venue.

Delivery is free, as the customer receives the ticket(s) via email, which they entered in the online form – participant information when placing the order.

The seller undertakes to deliver the tickets to the buyer within the shortest possible time, or, at the latest, within 5 working days after receipt of payment.

In the case of an order with payment by pro forma invoice, the tickets are shipped only after receipt of the purchase price transfer to the seller’s bank account, within 5 working days. If you do not receive the tickets within the above-described period, please write to: E-mail: [email protected]

A certificate of attendance will be issued to participants who are present at the conference, regardless of its duration, and who submit their request by email to [email protected].

The Customer is notified of all information relating to the online order via the email address provided in the shopping cart at the time of entering their details.

If the Customer does not receive the email containing such information within two (2) hours, it is possible that an incorrect email address was provided. In such a case, the Customer is kindly requested to contact us:

The Organiser accepts cancellations of participation only in writing via email to: [email protected]. The following refund and penalty terms apply:

  • More than 20 business days before the event: Cancellation is free of charge; no registration fee is due.

  • Between 20 and 5 business days before the event: The Organiser shall charge an administrative fee equal to 50% of the registration fee.

  • Less than 5 business days before the event: The Organiser shall charge the full registration fee (100%).

  • Non-attendance (No-show): In the event of non-attendance without prior written cancellation, the full registration fee shall be charged.

  • Substitution: A Participant may transfer their registration to another person, subject to prior written agreement with the Organiser.

The Organiser reserves the following rights to ensure the quality and integrity of the event:

  • Registration Review: The right to reject a Participant’s registration if the Participant does not meet the required conditions or if a conflict of business interests is identified.

  • Program and Venue Adjustments: The right to modify the conference content or venue if such changes prove necessary.

  • Speaker Changes: The right to change speakers in exceptional circumstances (e.g., illness or injury).

  • Rescheduling or Cancellation: The right to change the date of the conference or cancel the event entirely.

    • In the event of a cancellation, Participants will be notified in due time and are entitled to a full refund of the registration fee already paid.

  • Limitation of Liability: The Organiser shall not be liable for any additional costs incurred by the Participant arising from cancellation, including, but not limited to, hotel cancellation fees, travel expenses, or other advance bookings.

Commitment to Security The Organiser ensures a high level of personal data protection and commits to securely storing all data obtained through the registration form and during the event.

Purpose of Data Use Subject to the participant’s explicit consent at the time of registration, the Organiser will use personal data for participant analysis, event notifications, and the Adriatic Controlling Conference’s marketing purposes.

Third-Party Disclosure and Consent The Organiser will not disclose personal data to third parties without the participant’s prior consent. By submitting the registration, the participant (or the applicant, if the registration is made on behalf of a company) authorises the processing of their personal data and the personal data of any other persons listed on the form for the purposes stated above.

Your Rights Participants retain full control over their personal data and have the following rights:

  • The Right to Withdraw Consent: Participants may, at any time, request that the Organiser permanently or temporarily cease using their personal data.

  • The Right of Access and Rectification: Participants have the right to access, amend, or update their personal information in the Organiser’s database.

For more detailed information on our privacy policy and how we protect your data, please click here.

By attending the conference, you acknowledge and agree that the event may be photographed and/or recorded. You also consent to the use of such photos and recordings for promotional purposes related to the Adriatic Controlling Conference across various communication channels.

The Seller shall contact the User via means of distance communication only if the User has not expressly objected thereto and in accordance with the provisions of the Electronic Communications Act (ZEKom-1).

Advertising electronic messages sent by the Seller shall include the following elements:

  • They shall be clearly and unambiguously identified as advertising messages.
  • The sender shall be clearly identifiable.
  • Any special offers, promotions, and other marketing techniques shall be clearly designated as such, and the conditions for participation therein shall be clearly defined.
  • The method for unsubscribing from receiving advertising messages shall be clearly presented.
  • The Seller shall expressly respect the User’s request not to receive advertising messages.

The Seller shall use its best efforts to ensure that the information published on its website is accurate and up to date. Nevertheless, the characteristics of the services, dates of performance, or prices may change so rapidly that the Seller is unable to update the information on the website in a timely manner. In such cases, the Seller shall inform the Customer of the changes and either allow the Customer to withdraw from the order or offer the Customer an alternative solution acceptable to both parties.

The General Terms and Conditions are valid from January 1, 2025 until cancelled.

Tickets are limited. Make sure to secure yours early.

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